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Outsourced IT Support

Whether you want to outsource all of your IT Support or just part of it, our IT specialists will deliver.  Above all, we are dedicated to providing honest, transparent and high quality IT services at an affordable price.

Secure and Certified

Our processes and data security solutions adhere to ISO 9001:2015 and 27001 best practices.  Importantly, this provides you with peace of mind knowing that you will receive the best in IT Support and Data Security.

Experts not sales people.

We listen carefully to your requirements and use our experience, skills and partnerships to benefit your business.  In essence, we are able to recommend commercial solutions in order to help your business achieve its goals.

Our IT Support is considered excellent

Need Help?

We provide a free initial IT Consultation to get to know you as well as your business goals.  During this meeting, we discuss how we can help you get results from technology.  Finally, if you choose us, we'll manage the transition from your existing IT support provider by using our proven on-boarding process.

IT Support and Services

We provide onsite and remote IT support for your hardware and software. In general, our client size is from 2 users to 200 with the larger clients operating in a co-managed arrangement.

Options and pricing

 

Our Helpdesk will help your staff with daily IT issues from just £10 per user per month.  To illustrate, new starters, leavers, Microsoft 365 set up changes, server admin and printer changes are all covered by standard user support.

Our highly rated team is available to you between 8am and 5.30pm.  Additionally, this can be extended to waking hours or 24/7/365.

Evidently our IT Support Desk is well regarded with some 260+ respondents rating us 4.95 out of 5.

Whether you want to outsource all of your IT Support or just part of it, we can provide a solution that fits your business needs.  Specifically, we have a suitable product and service portfolio which will allow you to reduce expenditure as well as time internally.

We will help you build a modern IT infrastructure to suit your business goals.  With options for on-premise, hybrid as well as pure cloud, we undoubtably will be able to enhance your business.

We offer a free consultation to get to know you and your business goals. Additionally, we provide a report as well as a proposal for your consideration.

We have a mature selection of security products as well as services covering:

Weald holds ISO27001 as well as using T3 Data Centres.

Learn more about Data Security

Weald has long established partnerships with distribution and direct vendors.  Coupled with some comparison tools, we review pricing as well as stock across the distribution channel resulting in the best outcome for your business.

Microsoft 365 is a set of powerful cloud services, device management and security in one, connected experience.

Weald is an expert Microsoft 365 Cloud Service Provider. Additionally, with more than 200 businesses using our managed it services, you can be certain that our technicians will be able to help you.

Learn more on Microsoft 365

Communications

We offer an extensive range of connectivity solutions using our selection of trusted providers.  As a result, we are able to get your business the connectivity it demands as well as a suitable price and contract length.

Learn more

We have established relationships with leading VoIP providers, which, coupled with long experience, allows us to guide you to the most suitable and effective phone system for your business needs.

Some of our chosen providers:

Microsoft 365 Business Voice is a modern cloud-based phone system built for small and medium sized businesses.  As a result, we believe that, on balance, for eighty percent of our clients this is the most effective phone system.

The Microsoft phone system enables users to make, receive as well as transfer calls on all networks from within Microsoft Teams.  In conclusion, this is a completely seamless connected system working with Outlook, Teams coupled with your existing contacts.

In addition, we note that this product is cross platform as well as cross device.

Already have in-house IT Support ?

Our co-managed IT Support works alongside your internal IT team as well as covering leave.  Additionally, we are able to assist with larger projects where extra hands are needed.

Using either a regular call arrangement, or by draw down from banked hours, we will work seamlessly alongside your existing team thus enhancing your internal IT Support.

sales[at]wealdcomputer.com
support[at]wealdcomputers.com

Working hours

Mon-Fri, 8am to 5:30pm
In-House 24/7 cover

Telephone

01444 241381 Sussex
01444 848055 Support
023 9316 2608 Hampshire

Providing IT Support across the South

IT Support Sussex | IT Support Hampshire | IT Support Kent

We provide IT Support to businesses across Sussex, Hampshire as well as Kent.  As a result, after more than 30 years, our clients are spread evenly over the area defined below.

More detail on Service Area

Weald locations
Direction and location information

We provide rapid remote as well as on-site IT Support across Sussex, Kent as well as Hampshire.  With more than 30 years experience in IT Support, we are dedicated to supporting businesses with 2-200 people.

If you want to know more about the IT Support that Weald IT offers, Call us on 01444 241381 for a no obligation discussion about how we can help ensure you get results from technology. Additionally, you can use the form on this link: Contact Us

Helpdesk - Get Support !