Our IT Support is considered excellent
IT Support and Services to help your business
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We provide a free initial IT Consultation to get to know you as well as your business goals. During this meeting, we discuss how we can help you get results from technology. Finally, if you choose us, we'll manage the transition from your existing IT support provider by using our proven on-boarding process.
Testimonial – Westminster Energy Ltd
Weald IT recently completed a successful and seamless migration of all Westminster Energy’s key data and mail systems to Microsoft, upgrading and integrating our key business functions accurately and without drama. All steps in the process, from initial consult, through operations, through to commissioning was conducted in a calm, professional manner, and no job was too small or rushed. The experience has inspired tremendous confidence in Weald IT and we shall retain them for our IT support services in future.
Chris Lambert, Director – Westminster Energy - October 2023
IT Support and Services
We provide onsite and remote IT support for your hardware and software. In general, our client size is from 2 users to 200 with the larger clients operating in a co-managed arrangement.
Our Helpdesk will help your staff with daily IT issues from just £10 per user per month. To illustrate, new starters, leavers, Microsoft 365 set up changes, server admin and printer changes are all covered by standard user support.
The Helpdesk Team is available to you between 8am and 5.30pm. In addition, this can be extended to waking hours or 24/7/365.
Evidently our IT Support Desk is well regarded with some 260+ respondents rating us 4.95 out of 5.
Whether you want to outsource all of your IT Support or just part of it, we can provide a solution that fits your business needs. Specifically, we have a suitable product and service portfolio which will allow you to reduce expenditure as well as time internally.
We will help you build a modern IT infrastructure to suit your business goals. With options for on-premise, hybrid as well as pure cloud, we undoubtably will be able to enhance your business.
Weald has a mature selection of security products as well as services covering:
- Compliance
- Backup and Disaster Recovery
- DR Testing
- Threat Protection
Weald holds ISO27001 as well as using T3 Data Centres.
Learn more about Data Security
Weald has long established partnerships with distribution and direct vendors. Coupled with some comparison tools, we review pricing as well as stock across the distribution channel resulting in the best outcome for your business.
Microsoft 365 is a set of powerful cloud services, device management and security in one, connected experience.
Weald is an expert Microsoft 365 Cloud Service Provider. In addition, with more than 200 businesses using our managed it services, you can be certain that our technicians will be able to help you.
Communications
We offer an extensive range of connectivity solutions using our selection of trusted providers. As a result, we are able to get your business the connectivity it demands as well as a suitable price and contract length.
Microsoft 365 Business Voice is a modern cloud-based phone system built for small and medium sized businesses. As a result, we believe that, on balance, for eighty percent of our clients this is the most effective phone system.
The Microsoft phone system enables users to make, receive as well as transfer calls on all networks from within Microsoft Teams. In conclusion, this is a completely seamless connected system working with Outlook, Teams coupled with your existing contacts.
In addition, we note that this product is cross platform as well as cross device.
Already have in-house IT Staff?
Our co-managed IT Support works alongside your internal IT team as well as covering leave. Additionally, we are able to assist with larger projects where extra hands are needed.
Using either a regular call arrangement, or by draw down from banked hours, we will work seamlessly alongside your existing team thus enhancing your internal IT Support.
Providing IT Support across the South
IT Support Sussex | IT Support Hampshire | IT Support Kent
Weald is an IT Service provider that supports businesses across Sussex, Hampshire as well as Kent. As a result, after more than 30 years, our clients are spread evenly over the area defined below.
Remote and On-Site Support
We provide rapid remote, as well as on-site, IT Support across Sussex, Kent as well as Hampshire. With more than 30 years experience in IT Support, we are dedicated to supporting businesses with 2-200 people.
Want to know more?
If you want to know more about the IT Support that Weald IT offers, Call us on 01444 241381 for a no obligation discussion about how we can help ensure you get results from technology. Additionally, you can use the form on this link: Contact Us