IT Support & Services: Empowering Your Business Success
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Discover how technology can elevate your business. Schedule a free initial IT Consultation to discuss your goals and explore our tailored solutions.
If you choose Weald IT, we'll ensure a smooth transition from your current provider with our proven onboarding process
Client Feedback
Princess Alice Hospice
Thank you so much for your support today. As always you were a rock and you reinforced exactly why we have Weald in place as our external support. I am going to need to report into SLT but once again I can report in how Weald helped saved the day for us!
Jo Hopkins, Head of Digital Platforms & Technology - May 2024
Weald IT recently completed a successful and seamless migration of all Westminster Energy’s key data and mail systems to Microsoft, upgrading and integrating our key business functions accurately and without drama. All steps in the process, from initial consult, through operations, through to commissioning was conducted in a calm, professional manner, and no job was too small or rushed. The experience has inspired tremendous confidence in Weald IT and we shall retain them for our IT support services in future.
Chris Lambert, Director – Westminster Energy - October 2023
IT Support and Services
We provide comprehensive IT support, including both onsite and remote assistance for your hardware and software needs. Our client base ranges from small businesses with 2 users to mid-sized organizations with up to 200 users. For larger clients, we often implement a co-managed IT support model.
Empower your team with our expert Help Desk support, starting at just £12 per user per month.
Our comprehensive service covers common IT challenges, including:
- New employee onboarding
- Employee offboarding
- Microsoft 365 setup and changes
- Server administration
- Printer management
Our Help Desk is available from 8:00 AM to 5:30 PM, with options for extended hours or 24/7/365 support to suit your business needs.
Experience exceptional service: Our Help Desk boasts a 4.95 out of 5-star rating from over 260 satisfied customers
Optimize your IT spending and free up valuable internal resources.
Whether you need to outsource all or part of your IT support, we offer a tailored solution to fit your specific business needs. Our comprehensive portfolio of products and services is designed to:
- Reduce IT expenditure: Minimize costs associated with in-house IT staff, hardware, and software.
- Increase efficiency: Free up your internal team to focus on core business activities.
We provide the expertise and support you need to streamline your IT operations and enhance your overall business performance.
Build a Modern IT Infrastructure Tailored to Your Success
We’ll help you design and implement a modern IT infrastructure that aligns perfectly with your business goals. With flexible options for on-premise, hybrid, and cloud solutions, we can create the ideal environment to drive your business forward.
Robust Data Security Solutions for Your Business
Weald offers a comprehensive suite of security products and services to safeguard your critical data, including:
- Compliance: Ensure adherence to industry regulations and best practices.
- Backup & Disaster Recovery: Protect your data with robust backup and disaster recovery solutions.
- DR Testing: Regularly test your disaster recovery plans to ensure business continuity.
- Threat Protection: Defend against cyber threats with advanced security measures.
Learn more about Data Security
Leveraging Strong Partnerships for Optimal IT Procurement
Weald has cultivated long-standing relationships with leading distributors and direct vendors. By utilizing these partnerships and employing powerful comparison tools, we meticulously analyse pricing and stock availability across the entire distribution channel. This comprehensive approach ensures you consistently secure the most advantageous deals for your business.
Unlock Your Business Potential with Microsoft 365
Microsoft 365 empowers your team with a suite of powerful cloud services, seamlessly integrating device management and robust security.
As a leading Microsoft 365 Cloud Service Provider, Weald has a proven track record of success, supporting over 200 businesses. Our experienced technicians provide expert guidance and support to ensure you maximize the value of your Microsoft 365 investment.
Communications
We offer a wide range of connectivity solutions from trusted providers, ensuring your business gets the speed, reliability, and pricing that best suits your needs. We can also tailor contract lengths to fit your budget and business requirements
Microsoft Teams Phone: A Powerful Communication Solution
This is a modern cloud-based phone system designed specifically for small and medium-sized businesses. A Teams Phone with Calling Plan package is a cloud-based phone system that enables users to make, receive, and transfer calls to and from landlines and mobile phones through the PSTN in Teams.
Seamless Integration and Versatility:
This unified communication solution works seamlessly with Outlook, Teams, and so your existing contacts, streamlining workflows and improving productivity.
Key Benefits:
- Enhanced Collaboration: Seamless integration with Microsoft Teams fosters better communication and collaboration within your organization.
- Increased Productivity: Streamlined workflows and easy-to-use features boost team productivity and efficiency.
- Cost-Effectiveness: A cloud-based solution can often be more cost-effective than traditional on-premises phone systems.
- Improved Mobility: Access calls and features from anywhere with an internet connection, enabling remote work and flexible work arrangements.
- Enhanced Security: Benefit from the robust security features built into the Microsoft 365 ecosystem.
Consider Teams Phone if you’re looking to:.
- Improve team communication: Enhance collaboration and productivity within your organization.
- Increase employee mobility: Empower your team to work from anywhere with seamless access to communication tools.
We encourage you to explore Teams further and discuss your specific communication needs with our team.
Already have in-house IT Staff?
Our co-managed IT Support seamlessly integrates with your existing IT team, providing valuable assistance during peak workloads, covering leave, and contributing to larger projects.
We offer flexible engagement models, including regular call schedules or utilising a bank of hours, to ensure a smooth and seamless collaboration that enhances your internal IT support capabilities.
Providing IT Support across the South
IT Support Sussex | IT Support Hampshire | IT Support Kent
Weald is an experienced IT Service provider offering personalised support throughout Sussex, Kent, and Hampshire. As an owner-managed company, we prioritise client satisfaction and deliver exceptional results.
Rapid IT Support: Remote & On-Site Solutions
Weald IT provides swift and reliable IT support across Sussex, Kent, and Hampshire, with both remote and on-site options available.
Experience Matters:
With over 30 years of experience, we are dedicated to supporting businesses of all sizes, from 2 to 200 employees.
Want to Know More?
Contact us today for a free, no-obligation consultation to discuss how our expert IT solutions can help your business thrive.
Call: 01444 241381
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