Embedded on-site engineer
IT Support provider for business
An IT function that is
Formed in 1988, we are an IT Support and Service Provider for business. Our business is built on long term relationships and a service which results in recommendations.
Whilst providing our clients with stability and support and our business with steady growth we recognise that our strength as technology people is to be ahead. By investing and innovating ourselves, we are the test bed for your solutions. We evolve our systems, people and processes ahead of the curve.
IT Services
We provide onsite and remote support for your hardware and software with guaranteed SLA’s based on typical ITIL definitions on priority and whether something is break/fix or a service request.
ITIL is a set of definitions of IT Service Management on which our methods are based.
Whether you want to outsource all of your IT or just part of it, we will provide a solution that fits your business needs.
From a simple per user, per month helpdesk arrangement to a fully embedded on-site engineer – we have cost effective IT service solutions.
Modern infrastructure solutions based on your requirements. On-premise, hybrid and cloud options.
We will assess and explain the options available to you taking into consideration costs, benefits, risks & compliance requirements.
Peace of mind knowing that your systems and storage are secure.
Compliance
Backup and Disaster Recovery
Threat Protection
Weald holds ISO27001 and Cyber Essentials Plus itself and can assist your business achieving safety, security and compliance too.
Through long established partnerships with distribution and direct vendors and being vendor agnostic, we will provide impartial advice and competitive pricing that will help you drive down IT costs.
We are able to compare pricing and stock across the channel in order to get you the best possible outcome.
Powerful cloud services, device management and security in one, connected experience.
Weald is a Microsoft 365 Cloud Service Provider, advocate, early adopter and expert.
With 134 satisfied businesses using our MS 365 management and billing services, you can be sure we know our stuff. More than 90% of our client base now use some form of MS 365.
Communications
We offer an extensive range of connectivity solutions using our selection of trusted providers. The cheapest is often not the best option!
A fast and reliable Internet Connection with business grade SLA’s and/or suitable failover is essential for a connected business premises.
This is a constantly evolving area with developments in ‘fibre to the premises’ now offering exceptional value and speed in some areas.
With long established relationships with the key providers, we will guide you through the options, costs & benefits for hosted business phone systems.
An early adopter, we started the VoIP journey in 2008 and have continued to evaluate and change ever since. Currently running a mix of Asterisk, Gradwell SIP and Microsoft 365, we are ideally placed to be able to advise on the most effective solution for your business.
Like other sections of our business, our advice is impartial and sometimes the solution is to use a hosted platform that we know but that is not sold by us, in which case we set up and train, but do not bill or earn commission.
Microsoft 365 Business Voice is a cloud-based phone system built for small and medium sized businesses.
It enables users to make, receive and transfer calls to and from landlines and mobile phones on the public telephone network from within Microsoft Teams.
Using the Microsoft Teams client on mobile devices, PC or web with suitable sound & video devices, or indeed using a Microsoft Teams compliant Desk Phone – this solution works.
Weald is a user of MS 365 Business Voice.
Our Service Area
Sussex, Hampshire and Kent.
We cover from Dover to Southampton and from Brighton to London
Eastbourne, Hailsham, Heathfield, Uckfield, Brighton, Lewes, Worthing, Arundel, Chichester, Havant, Portsmouth, Fareham, Southampton.
Tunbridge Wells, Tonbridge, Crowborough and East Grinstead, Edenbridge, Lingfield, Haywards Heath, Burgess Hill, Crawley, Horsham, Redhill, Reigate, Coulsdon, Central London.
Bromley, Sidcup, Sevenoaks, Maidstone, Dartford, Dover.
