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IT Support and Managed Service Provider for business

IT Support Desk An IT Partner For your business ISO 27001:2013 and ISO9001 Registered Firm Experts-in-technology Planning with detail to provide a certain outcome Helpful-friendly-team Impartial Advice Competitive rates Embedded_Engineer Providing solutions and support Experts not sales people
32 years

Outsourced IT function

We act as your IT function, acting for you, to help your business succeed. A flexible and capable team that will enhance your IT - whether you want to outsource all of your IT or just part of it, we have a solution for you.

Evolving to benefit your business.

In order to benefit your business, we recognise that we must keep evolving our systems, staff and processes ahead of general demand.

We keep learning in order to provide leadership to our staff and clients.

Service not sales

As your IT partner, our job is to listen to your requirements and use our experience, skills and partnerships to find solutions to your challenges.  Our advice is impartial, we have no targets and our staff, including those with a sales role, come from a technical background.

IT Support provider for business

An IT function that is

We are a strong and stable choice for any business seeking a serious IT Partner.   Above all, we are transparent and plan with detail to provide a certain outcome.

IT Services

We provide onsite and remote support for your hardware and software with guaranteed SLA’s based on typical ITIL definitions on priority and whether something is break/fix or a service request.

ITIL is a set of definitions of IT Service Management on which our methods are based.

Options and pricing

 

Whether you want to outsource all of your IT or just part of it, we will provide a solution that fits your business needs.

From a simple per user, per month helpdesk arrangement to a fully embedded on-site engineer – we have cost effective IT service solutions.

Modern infrastructure solutions based on your requirements.  On-premise, hybrid and cloud options.

We will assess and explain the options available to you taking into consideration costs, benefits, risks & compliance requirements.

Peace of mind knowing that your systems and storage are secure.

Compliance
Backup and Disaster Recovery
Threat Protection

Weald holds ISO27001 and Cyber Essentials Plus itself and can assist your business achieving safety, security and compliance too.

Learn more about Data Security

Through long established partnerships with distribution and direct vendors and being vendor agnostic, we will provide impartial advice and competitive pricing that will help you drive down IT costs.

We are able to compare pricing and stock across the channel in order to get you the best possible outcome.

Powerful cloud services, device management and security in one, connected experience.

Weald is a Microsoft 365 Cloud Service Provider, advocate, early adopter and expert.

With 134 satisfied businesses using our MS 365 management and billing services, you can be sure we know our stuff.  More than 90% of our client base now use some form of MS 365.

Learn more on Microsoft 365

Communications

We offer an extensive range of connectivity solutions using our selection of trusted providers.  The cheapest is often not the best option!

A fast and reliable Internet Connection with business grade SLA’s and/or suitable failover is essential for a connected business premises.

This is a constantly evolving area with developments in ‘fibre to the premises’ now offering exceptional value and speed in some areas.

Learn more

With long established relationships with the key providers, we will guide you through the options, costs & benefits for hosted business phone systems.

An early adopter, we started the VoIP journey in 2008 and have continued to evaluate and change ever since.  Currently running a mix of Asterisk, Gradwell SIP and Microsoft 365, we are ideally placed to be able to advise on the most effective solution for your business.

Like other sections of our business, our advice is impartial and sometimes the solution is to use a hosted platform that we know but that is not sold by us, in which case we set up and train, but do not bill or earn commission.

A cloud-based phone system built for small and medium sized businesses.

It enables users to make, receive and transfer calls to and from landlines and mobile phones on the public telephone network from within Microsoft Teams.

Using the Microsoft Teams client on mobile devices, PC or web with suitable sound & video devices, or indeed using a Microsoft Teams compliant Desk Phone – this solution works.

Weald is a user of MS 365 Business Voice.

Working hours

Mon-Fri, 8am to 5:30pm
24/7 cover available STC

Telephone

01444 241381 Sussex
01444 848055 Support
023 9316 2608 Hampshire

Our Service Area

Sussex, Hampshire and Kent.

Below, we list the areas that we cover.  In summary, we cover Dover to Southampton and from Brighton to London.

Eastbourne, Hailsham, Heathfield, Uckfield, Brighton, Lewes, Worthing, Arundel, Chichester, Havant, Portsmouth, Fareham, Winchester, Southampton.
Tunbridge Wells, Tonbridge, Crowborough and East Grinstead, Edenbridge, LingfieldHaywards Heath, Burgess Hill, Crawley, Horsham, Gatwick, Redhill, Reigate, Orpington, Dartford, Coulsdon,
Bromley, Sidcup, Sevenoaks, Maidstone, Dover.

Weald locations
Click the map for more direction information.

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