2nd line IT Helpdesk Engineer A very solid 2nd line IT Technician with 3+yrs reseller(MSP) experience in the same role, verifiable track record a must. Normally working from the Uckfield office, but in current times, likely 2 days office, 3 days home working after initial familiarisation. Extensive knowledge of typical SME products required: Microsoft 365, Microsoft Server products, Storagecraft, Veeam, VMware, Sonicwall or other firewalls, N-Able or other monitoring systems. Excellent problem solving ability, ability to learn quickly, to communicate & upskill colleagues where required. Apply via Indeed or send CV to mike@ourdomainname IQ & Personality testing will be required prior to first interview. Remuneration: £ 25-29k per annum neg on experience 20 days holiday, +1 per year served to max 25 Pension as per govt auto enrolment scheme. Oh, and please ABSOLUTELY NO AGENCIES.