Stewart Mullen was excellent. He was very quick to help with some issues we were having. Appreciated the professional manner and help he gave.
"Alex did a fabulous job and really don't know how he does it as I lose the will to live when the PC plays up! Would highly recommend their services"
Call answered straight away
I needed access to my emails and the issue was quickly and efficiently resolved Chris gave me concise instructions about what to do. A great start to the week.
Friendly, understood problem quickly and offered solution
Lewis was really knowledgeable and fixed my issue really quickly. I was also through really quickly on the phone and didn’t have to wait on hold at any point. Even when I had to call again shortly after with another more complicated issue, he was able to fix it. Brilliant service.
Robert very effective and solved the problems in a relaxed and confident manner which also helped me to loose any tension I had over the issues
Crowborough Town Council
Solved a mapping issue with our shared drive, fixed first time, thank you
David @ Soil Instruments
Great job Alex !
really helpful, explained to me about what was happening and kept in regular contact. Very friendly and easy to talk to
Super helpful and friendly! I was panicking that I'd got a virus but calmed me and fixed it immediately.
Rob was really helpful and reduced my stress by being so calm too!
International Animal Rescue
Marco was a great help and fixed my problem.
Great service as ever thanks
I wish to thank Hannah for her exceptional support and service yesterday. She even stayed past her working hours to help me fix my VPN connection- which has meant today I have a fully functioning computer and cannot thank her enough. Hannah is always very helpful and resolves matters very promptly - keeping you updated as she resolves. Thank you Hannah
April Baker, Head of Development and Quality
Weald IT all ways sort out any issues i have very professional and very knowledgeable.
As always Kieran was superb
Darren James - Wallcoatings Ltd
Marco is an absolute delight to speak with. He always tackles any problem professionally, efficiently and with care. Always a pleasure to chat over the phone and always feel very well looked after. Even when I have a problem that isn't something Weald IT would usually help with, Marco goes above and beyond to help in any way. Can not fault the service at all.
Rob was extremely helpful and fixed the problem within a few minutes.
Hannah was very quick to respond to my email, and we had the issue sorted within 10 minutes. Excellent customer service - thank you!
always great service from the guys and girls so a big thanks from me
Marco was excellent, patient and kind, helping me to understand the overall problem and to fix it for me, thank you
St Wilfids Hospice
The problem wasn't one with a straightforward solution as it seems to be a known issue with installing Big Sur OS on Macs with limited disc space. Nevertheless Marco worked through the options and ultimately solved the issue, all the while remaining patient and positive.
Hannah & Kieran very efficient and sorted things out really quickly. Thank you
Private Wealth Mortgages
Thanks Marco for being so prompt, although we didn't find the direct cause we did find a good work around.
Chris A very helpful, personable and efficient
Chris was fantastic, he worked through and fixed the issues then followed up to make sure all was well
Sitevis - SEO
Hannah was fantastic!!
Alex Dickinson responded very quickly to my query. He is very knowledgeable and helpful.
Exceptional patience dealing with someone not very computer literate.
"Robert sorted my problem out within minutes and we had a laugh along the way !!! Cheers Robert 🙂 "
Stewart Mullen was great and stuck with it until he had identified and fixed the problem
Marco is the sort of person that gives you confidence that the issue will be resolved.
Excellent and prompt service as always.
Place Campbell - Chartered Accountants
Rob was lovely and helpful
Kieron was awesome as usual fixing my problem as well as making some sensible suggestions
Very helpful, excellent customer service! Well done Stewart Mullen... 🙂
A very swift response and effective service. Many thanks to Robert Smith
Rob was efficient and knowledgeable. easy to talk to and was able to fix my problem. He helped explain the problem that I was having in simple terms and made it easy to understand. Thanks Rob.
Rob is always helpful knowledgeable and great to deal with!
Hannah is always brilliant - speedy and straight to what you need
Excellent support really appreciated
"It was a pleasure speaking to Rob and even though it was a simple fix it was sorted immediately. Thank you Rob"
Hannah Thompson has been very helpful with my requests. Super efficient, first class service. Thank you.
Dealt with Rob - he's great, always so helpful - He's assisted me before in the past. He always puts me at ease (with his banter) and has never made me feel inadequate. Keep up the good work Rob..!! 🙂
Marco Royes came to assist us this morning and I am glad to have a chance to leave feedback. Marco is an extremely professional person and a excellent ambassador and credit to your company. He is organised and knowledgeable in his field and has a very pleasant personality. I will be asking for him next time!
Thank you to Hannah for a really quick response, in language that I actually understand!!
Laura @ Beacon House
Hannah Thompson helped me with my query and was really helpful, knowledgeable and professional and helped resolve my issue really quickly.
Alex and Hannah were both friendly and helpful, and though Alex ran out of time to sort both things, they were handed on to Hannah who had all the notes so I didn't need to go over anything. Hannah was very patient with my slow response to emails as well which was appreciated as busy. Thank you
"Rob called me within minutes. Great, friendly service as ever thanks! "
"Alex and Marco were professional and very supportive, solved my issue. Thank you so much"
Caremark - Cannock Chase
Always the same outstanding personal and prompt service. Thank you
Toni Carrera solved my problem quickly, explained everything to me well and so I am very satisfied with his work.
I spoke to Marco and he sorted my problem straight away.