IT Support Uckfield
Our desire is to provide the best solution to help your business be successful, connected and competitive. Whether you want to outsource all of your IT services or just part of them, we can help.
Our HQ is on the Bellbrook Industrial Estate in Uckfield. From this location, we support businesses across Sussex and Hampshire and have done for more than 30 years. We have good spread of active clients across the counties allowing us to deliver prompt service.
Some of the services we provide:
IT Support Pricing – fixed rates or per hour
We have a provided IT support for good number of clients in Uckfield for more than 20 years. To include – MPE Electronics, Elsan, Soil Instruments, ITM Monitoring, APAC and Buxted Construction.
Service not sales
As your IT partner, our job is to listen to your requirements and use our experience, skills and partnerships to find solutions to your challenges. Our advice is impartial, we have no targets and our staff, including those with a sales role, come from a technical background.
Evolving to benefit your business
In order to benefit your business, we recognise that we must keep evolving our systems, staff and processes ahead of general demand. For instance, we started using VoIP in 2009 and adopted Microsoft 365 at release.
We must learn in order to provide leadership to our staff and clients.
To ensure that we continue to deliver the set of agreed services, we provide regular ongoing IT reviews with your dedicated account manager free of charge. This is your chance to feedback, review contracts and plan for future business changes, or simply keep on top of ongoing rolling replacement of equipment.
IT Support and Services
Every client has a unique set of needs which accommodate using a mix of services from our portfolio.
IT Support – We provide onsite and remote support for your hardware and software with guaranteed SLA’s based on typical ITIL definitions on priority and whether something is break/fix or a service request.
Managed IT Services – Whether you want to outsource all of your IT or just part of it, we will provide a solution that fits your business needs.
IT Infrastructure – On-premise, hybrid and cloud options.
Data Security – Compliance, Backup and Disaster Recovery
Microsoft 365 – Weald is a Microsoft 365 Cloud Service Provider, advocate, early adopter and expert – learn more
Data Connectivity – We offer an extensive range of connectivity solutions using a selection of trusted providers
Hosted Business Voice – Impartial advice on best of breed Hosted VoIP solutions including Microsoft Business Voice.
Embedded IT Support – A true outsourcing agreement in which we provide your onsite IT support technician.