Our Team
Mike Nelson, Managing Director
Helping businesses achieve their goals through technology
Mike Nelson, a founding member of Weald in 1988, brought a strong technical and accounting background to the company. Initially, he focused on installing networked accounting systems, utilizing platforms like Pegasus and Novell.
His passion for technology, systems, and processes remains strong, and he continues to help businesses leverage technology for competitive advantage.
Beyond work, Mike is an avid swimmer, cyclist, and motoring enthusiast.
Tom Winchester, Sales Director
An impartial advisor without targets, not your average sales guy.
Tom isn’t your typical salesperson. He’s an impartial advisor, free from sales targets.
Starting at Weald 10 years ago as an engineer, Tom quickly advanced to a senior level. He then transitioned into a part-time outsourced IT Manager role for several clients. Recognizing his unique blend of engineering expertise and strong communication skills—a rare combination—Weald transitioned him into solutions sales and account management. While Tom still maintains relationships with select clients as an engineer, his primary focus now leverages his technical background to provide effective solutions.
In his free time, Tom enjoys motorcycling, traveling, and indulging in a good malt whisky.
Hazel Morris, Operations Director
The lady who MAKES things happen, NOW!
Hazel joined Weald in 2006 after moving from Lincoln. This detail-oriented, no-nonsense Northerner keeps our engineers on track and moving in the right direction. She embodies our commitment to meticulous planning for predictable results.
When she’s not at work, Hazel enjoys spending time with her two children at Knockhatch adventure park or exploring the world of gin.
Cenk Ozkan, Senior Project Engineer
A client once described Cenk as ``the man with two brains``
Cenk joined our company in 1998, becoming our first engineer and employee, and playing a crucial role in our early growth. A true engineer and logistician, he possesses remarkable tenacity when tackling complex problems. While he briefly explored management, his passion lies in hands-on work and staying at the forefront of new technologies. He remains actively engaged, regularly installing servers and SANs, often on weekends. In his leisure time, Cenk enjoys motorcycling and dog walking.
Hannah Thompson, Helpdesk Lead
``Helpdesk Hannah``, always gives great customer service.
Hannah’s been with us since 2015, joining the helpdesk shortly after we moved to Uckfield from Haywards Heath – she was one of our first East Sussex recruits! Now, she’s our Helpdesk Team Lead. When she’s not at Weald, Hannah’s a dog lover and enjoys training them – a skill that probably comes in handy at work too!
Kieran Everett, On-Site Technician
Multitasker extraordinaire
Kieran’s career with us began in 2013 as a first-line apprentice. He quickly proved his abilities, progressing to second-line support and establishing a remarkable record for efficient call processing and logging. Driven by a desire to learn and grow, Kieran now tackles migrations, installations, and manages relationships with our regular call clients. In his leisure time, he enjoys exploring the county’s coffee scene and is currently training for the Brighton Marathon. Please sponsor Kieran – raising money for Prostate Cancer UK
Alex Dickinson, Deputy Helpdesk Lead
True local service with a smile, Alex comes from Ringmer where he used to support the locals with PC help
Alex joined in 2019 during our programme of introducing trainee 1st lines, often from outside the industry. He had completed a BTEC IT practitioners exam in 2008 demonstrating interest and aptitude though since had worked in catering. We gave him the opportunity to work in IT, and it paid off. Alex is now a key member of the Weald team.
Outside the office, Alex continues his interest in catering which is much to the benefit of his colleagues on helpdesk.
James Goldthorpe, Sales and Renewals Administrator
A seasoned Business Support Administrator
James joined Weald in October 2025
TBC
Arron Sanders, 3rd Line Support Technician
Quietly working through problems in the background
Having joined Weald in 2005 making the move from Amex IT Support, Arron knows Weald and it’s clients very well. He’s seen significant change in that time, moving from on-premise to cloud, from physical to virtual – as with other old hands, it’s a comfort to know the people who know the old ways are still around.
Outside of Weald, Arron likes frequent holidays in the sun and is another dog lover.
Jack Hein, IT Support Technician
If he sounds happy, it'll be snowing or stormy in Uckfield
Jack recently joined Weald (Nov 22) having just completed his degree in Computer Science with a 1st. Now moving into commercial IT with his first role in IT Support, we look forward to seeing how Jack’s interests and skills develop.
Originally from Herefordshire, Jack is a massive Heavy Metal and Blues listener and collector of vinyl.
Andrew Bennett, On-Site Technician
Outsourced to a key client 3 days a week, we don't see Andrew enough.
Andrew joined Weald in 2011, coming from a PAT testing company and prior to that spending 4 years studying mechanical engineering. So, 9 years later, he’s converted that engineers mind to IT and is renowned for a methodical, documented approach with excellent communication skills.
Outside of Weald, Andrew puts his original passion to good use, restoring and modifying classic cars.
Location: Brighton office 3 days, Uckfield 2 days.
Marco Royes, On-Site Technician
Regular on-site clients enjoy Marco's friendly demeanour and positive approach
Marco joined Weald in 2019 as a 1st line Helpdesk technician. It was evident within a few months that his customer service skills and positive attitude would allow us to deploy him to best advantage as an outsourced engineer. Good decision, he has delivered.
Outside of Weald, Marco keeps himself fit with gym and boxing and is a lover of the “vorsprung durch technik” both in terms of the car and it’s true meaning.
Rob Smith, IT Support Technician
Blending efficiency with effortless conversation!
Rob joined Weald in 2017 as an apprentice, bringing with him recognised qualifications in customer service and prior experience as an insurance claims handler. Over the course of eight years, he has demonstrated consistent professional growth, with his technical capabilities now approaching the level required for 2nd line support.
Beyond his professional role, Rob engages in a distinctive personal interest: acquiring vehicles known for their mechanical unreliability—a pursuit that reflects both his curiosity and hands-on approach to problem-solving.
Richard Healey, IT Support Technician
Client feedback.. Rich is a super helpful guy
Richard, who holds a BSc in Computer Science, joined Weald in February 2025. He brings extensive customer service and management experience from his previous roles at Pets at Home and Domino’s, where he served as a Senior Manager.
Wiktor Kwaterniak, IT Support Technician
Client feedback says it all - Wiktor is a great guy, well oriented and knowledgeable.
Wiktor joined Weald in August 2024 after graduating with a degree in Computer Science with AI. While this is his first professional IT role, he brings a wealth of experience from previous positions, including customer service management, delivery driving, and IT technician work in education. He has quickly proven himself, providing excellent advice and earning consistently positive client reviews, all while efficiently managing a high volume of support tickets