Cloud Based Phone Systems for Business

Microsoft Teams Phone for Business

A modern, secure and flexible cloud phone system built directly into Microsoft Teams.

A Smarter Way to Handle Business Calls

Microsoft Teams Phone turns Teams into a full business phone system — letting your staff make and receive calls on any device, from any location, with the same reliability and security you expect from Microsoft 365.

If your organisation already uses Teams for chat and meetings, Teams Phone becomes the natural next step.

Why Choose Teams Phone?

Unified Communication

Calls, meetings, chat and collaboration all in one place. No switching apps, no extra logins, no duplicated tools.

Work Anywhere

Your business number follows you — desktop, laptop, mobile app, or Teams-certified desk phone.

Professional Calling Features

  • Call transfer
  • Call queues & auto attendants
  • Voicemail with transcription
  • Simultaneous ring
  • Delegate calling
  • Busy options / presence-based routing

Built for Security

Your phone system inherits Microsoft’s enterprise-grade security, compliance and availability.

Predictable Costs

Simple per-user licensing and no on-premise hardware to maintain.

How Weald Helps

As a technician-led, independent provider, Weald ensures Teams Phone is correctly designed, configured and deployed around:

  • Your bandwidth and connectivity
  • Call flow requirements (sales, support, main line etc.)
  • Failover and continuity planning
  • Number porting
  • Device selection (headsets, Teams phones)
  • Integration with existing VoIP providers where required

We make the transition smooth, supported and disruption-free.

Teams Phone Deployment Options

1. Microsoft Teams Phone with Calling Plan

A simple, all-in-one package from Microsoft including minutes and calling plans.

2. Direct Routing (using your preferred VoIP provider)

Often more cost-effective for organisations with higher call volumes or special routing needs.

3. Operator Connect

Choose a certified operator for improved call quality and simplified management.

We’ll help you decide which model offers the right blend of features, reliability and cost.

Key Benefits for Your Organisation

  • Better collaboration and communication
  • Staff reachable on the same number, anywhere
  • Lower maintenance and no physical phone system
  • Improved resilience through cloud architecture
  • Works seamlessly with Outlook and Microsoft 365 contacts

Is Teams Phone right for you?

Teams Phone is ideal if you want:

  • A modern cloud phone system
  • A single platform for messaging, meetings and calls
  • A system that supports remote, hybrid and on-site staff
  • Strong security and compliance
  • Lower telephony complexity and overheads

If you need advanced call routing or integration with existing VoIP systems, we can combine Teams Phone with third-party SIP providers for the best of both worlds.

Speak to Weald About Microsoft Teams Phone

We’ll help you understand your options, prepare a clear migration plan, and ensure a smooth transition to a modern cloud phone system.

Call 01444 241381

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