Business Voip

Business VoIP & Cloud Phone Systems

Modern cloud phone systems have replaced traditional ISDN and PSTN services, offering flexible, reliable and cost-effective communication for businesses of all sizes. Whether you’re upgrading ageing telephony or exploring Microsoft Teams Phone, Weald provides clear, impartial guidance on choosing the right solution.

As an independent, technician-led provider, we help you understand your options, avoid unnecessary complexity and ensure your new phone system integrates smoothly with the rest of your IT.

Why move to a cloud phone system?

  • No on-premise hardware – managed in the cloud, always up to date
  • Business continuity built-in – calls can be routed anywhere, on any device
  • Lower running costs – predictable per-user pricing
  • Scales instantly – easily add or remove users as your organisation changes
  • Fully flexible – desk phones, mobile apps, softphones, Teams integration

For most businesses, Microsoft Teams Phone delivers the best overall experience:

  • Seamless calling directly inside Teams
  • One unified platform for chat, meetings and calls
  • Enterprise-grade security backed by Microsoft 365
  • Works on PCs, Macs, mobiles and Teams-certified handsets
  • Highly reliable cloud calling with simple per-user pricing

If your business is already using Microsoft 365, Teams Phone becomes the natural next step.

Learn more:
Cloud Based Phone Systems for Business

Other VoIP options we support

Every business is different. For organisations not ready for Teams Phone, or those with specialist needs, we can also deploy and support:

Hosted VoIP Platforms

Cost-effective cloud PBX systems suitable for smaller organisations or those needing basic, reliable telephony.

Dedicated Hosted PBX (Asterisk/VOIP VPS)

A private, customisable PBX hosted in the cloud. Ideal for businesses with 10+ users who need more control, advanced routing or integration flexibility.

Key features available across modern VoIP systems

  • Auto Attendant & Call Routing
  • Hunt Groups & Queuing
  • Call Transfer & Delegation
  • Voicemail (with transcription on supported platforms)
  • Call History & Reporting
  • Mobile and Desktop Apps
  • Music on Hold
  • Caller ID, Blocking & DND
  • Device Switching (desk phone ↔ mobile ↔ desktop)
  • Failover routing for continuity
  • Financially backed service availability

What we focus on when deploying VoIP

A great phone system relies on more than just software:

✓ Internet bandwidth & reliability

We check your connection is suitable for high-quality voice.

✓ Quality of Service (QoS)

Prioritising voice traffic ensures calls remain clear, even at busy times.

✓ Failover & continuity planning

Automatic rerouting if your site or internet connection goes offline.

✓ Device choice & configuration

From headsets to desk phones, we help you select equipment that works for your business.

Impartial advice from technicians, not salespeople

With years of experience deploying cloud phone systems across Sussex, Kent and Hampshire, our specialists provide clear, honest guidance.
We’ll walk you through your options, explain the differences and recommend what genuinely fits your business—not what’s most profitable.

Speak to our VoIP & Cloud Telephony team

Whether you’re replacing an end-of-life system or exploring Teams Phone, we’ll help you choose a modern, reliable and cost-effective solution.

Call 01444 241381
Or contact us online and we’ll arrange a consultation.

Contact Us